ct/itsm-ng.sh

@@ -0,0 +1,47 @@
+#!/usr/bin/env bash
+source <(curl -fsSL https://raw.githubusercontent.com/community-scripts/ProxmoxVED/main/misc/build.func)
+# Copyright (c) 2021-2025 community-scripts ORG
+# Author: Florianb63
+# License: MIT | https://github.com/community-scripts/ProxmoxVE/raw/main/LICENSE
+# Source: https://itsm-ng.com/
+
+APP="ITSM-NG"
+var_tags="${var_tags:-asset-management;foss}"
+var_cpu="${var_cpu:-2}"
+var_ram="${var_ram:-2048}"
+var_disk="${var_disk:-10}"
+var_os="${var_os:-debian}"
+var_version="${var_version:-12}"
+var_unprivileged="${var_unprivileged:-1}"
+
+header_info "$APP"
+variables
+color
+catch_errors
+
+function update_script() {
+  header_info
+  check_container_storage
+  check_container_resources
+
+  if [[ ! -f /etc/itsm-ng/config_db.php ]]; then
+    msg_error "No ${APP} Installation Found!"
+    exit 1
+  fi
+
+  msg_info "Updating ${APP} LXC"
+  $STD apt-get update
+  $STD apt-get -y upgrade
+  msg_ok "Updated Successfully"
+
+  exit
+}
+
+start
+build_container
+description
+
+msg_ok "Completed Successfully!\n"
+echo -e "${CREATING}${GN}${APP} setup has been successfully initialized!${CL}"
+echo -e "${INFO}${YW} Access it using the following URL:${CL}"
+echo -e "${TAB}${GATEWAY}${BGN}http://${IP}${CL}"

frontend/public/json/itsm-ng.json

@@ -0,0 +1,35 @@
+{
+  "name": "ITSM-NG",
+  "slug": "itsm-ng",
+  "categories": [
+    25
+  ],
+  "date_created": "2025-06-20",
+  "type": "ct",
+  "updateable": true,
+  "privileged": false,
+  "interface_port": 80,
+  "documentation": "https://wiki.itsm-ng.org/en/home",
+  "website": "https://itsm-ng.com",
+  "logo": "https://cdn.jsdelivr.net/gh/selfhst/icons/svg/itsm-ng.svg",
+  "config_path": "/etc/itsm-ng",
+  "description": "ITSM-NG is a powerful, open-source IT Service Management (ITSM) solution designed for managing IT assets, software, licenses, and support processes in accordance with ITIL best practices. It offers integrated features for asset inventory, incident tracking, problem management, change requests, and service desk workflows.",
+  "install_methods": [
+    {
+      "type": "default",
+      "script": "ct/itsm-ng.sh",
+      "resources": {
+        "cpu": 2,
+        "ram": 2048,
+        "hdd": 10,
+        "os": "debian",
+        "version": "12"
+      }
+    }
+  ],
+  "default_credentials": {
+    "username": "itsm",
+    "password": "itsm"
+  },
+  "notes": []
+}

install/itsm-ng-install.sh

@@ -0,0 +1,68 @@
+#!/usr/bin/env bash
+
+# Copyright (c) 2021-2025 community-scripts ORG
+# Author: Florianb63
+# License: MIT | https://github.com/community-scripts/ProxmoxVE/raw/main/LICENSE
+# Source: https://itsm-ng.com/
+
+source /dev/stdin <<<"$FUNCTIONS_FILE_PATH"
+color
+verb_ip6
+catch_errors
+setting_up_container
+network_check
+update_os
+
+setup_mariadb
+
+msg_info "Setting up database"
+DB_NAME=itsmng_db
+DB_USER=itsmng
+DB_PASS=$(openssl rand -base64 18 | tr -dc 'a-zA-Z0-9' | head -c13)
+mariadb-tzinfo-to-sql /usr/share/zoneinfo | mariadb mysql
+mariadb -u root -e "CREATE DATABASE $DB_NAME;"
+mariadb -u root -e "CREATE USER '$DB_USER'@'localhost' IDENTIFIED BY '$DB_PASS';"
+mariadb -u root -e "GRANT ALL PRIVILEGES ON $DB_NAME.* TO '$DB_USER'@'localhost';"
+mariadb -u root -e "GRANT SELECT ON \`mysql\`.\`time_zone_name\` TO '$DB_USER'@'localhost'; FLUSH PRIVILEGES;"
+{
+  echo "ITSM-NG Database Credentials"
+  echo "Database: $DB_NAME"
+  echo "Username: $DB_USER"
+  echo "Password: $DB_PASS"
+} >>~/itsmng_db.creds
+msg_ok "Set up database"
+
+msg_info "Setup ITSM-NG Repository"
+curl -fsSL http://deb.itsm-ng.org/pubkey.gpg | gpg --dearmor -o /etc/apt/trusted.gpg.d/itsm-ng-keyring.gpg
+echo "deb http://deb.itsm-ng.org/$(. /etc/os-release && echo "$ID")/ $(. /etc/os-release && echo "$VERSION_CODENAME") main" >/etc/apt/sources.list.d/itsm-ng.list
+$STD apt-get update
+msg_ok "Setup ITSM-NG Repository"
+
+msg_info "Installing ITSM-NG"
+$STD apt install -y itsm-ng
+cd /usr/share/itsm-ng
+$STD php bin/console db:install --db-name=$DB_NAME --db-user=$DB_USER --db-password=$DB_PASS --no-interaction
+$STD a2dissite 000-default.conf
+echo "* * * * * php /usr/share/itsm-ng/front/cron.php" | crontab -
+msg_ok "Installed ITSM-NG"
+
+msg_info "Increase PHP Params"
+PHP_VERSION=$(ls /etc/php/ | grep -E '^[0-9]+\.[0-9]+$' | head -n 1)
+PHP_INI="/etc/php/$PHP_VERSION/apache2/php.ini"
+sed -i 's/^upload_max_filesize = .*/upload_max_filesize = 20M/' $PHP_INI
+sed -i 's/^post_max_size = .*/post_max_size = 20M/' $PHP_INI
+sed -i 's/^max_execution_time = .*/max_execution_time = 60/' $PHP_INI
+sed -i 's/^[;]*max_input_vars *=.*/max_input_vars = 5000/' "$PHP_INI"
+sed -i 's/^memory_limit = .*/memory_limit = 256M/' $PHP_INI
+sed -i 's/^;\?\s*session.cookie_httponly\s*=.*/session.cookie_httponly = On/' $PHP_INI
+systemctl restart apache2
+msg_ok "Update PHP Params"
+
+motd_ssh
+customize
+
+msg_info "Cleaning up"
+rm -rf /usr/share/itsm-ng/install
+$STD apt-get -y autoremove
+$STD apt-get -y autoclean
+msg_ok "Cleaned"