From 4fe05d09a269fca5c18e9d0e899a87788404ee42 Mon Sep 17 00:00:00 2001
From: "push-app-to-main[bot]"
 <203845782+push-app-to-main[bot]@users.noreply.github.com>
Date: Tue, 1 Jul 2025 22:02:06 +0200
Subject: [PATCH] ITSM-NG (#5615)
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

* 'Add new script'

* Update itsm-ng-install.sh

* Update itsm-ng-install.sh

---------

Co-authored-by: push-app-to-main[bot] <203845782+push-app-to-main[bot]@users.noreply.github.com>
Co-authored-by: Slaviša Arežina <58952836+tremor021@users.noreply.github.com>
---
 ct/headers/itsm-ng                |  6 +++
 ct/itsm-ng.sh                     | 47 +++++++++++++++++++++
 frontend/public/json/itsm-ng.json | 35 ++++++++++++++++
 install/itsm-ng-install.sh        | 68 +++++++++++++++++++++++++++++++
 4 files changed, 156 insertions(+)
 create mode 100644 ct/headers/itsm-ng
 create mode 100644 ct/itsm-ng.sh
 create mode 100644 frontend/public/json/itsm-ng.json
 create mode 100644 install/itsm-ng-install.sh

diff --git a/ct/headers/itsm-ng b/ct/headers/itsm-ng
new file mode 100644
index 000000000..3af6235ed
--- /dev/null
+++ b/ct/headers/itsm-ng
@@ -0,0 +1,6 @@
+    _______________ __  ___      _   ________
+   /  _/_  __/ ___//  |/  /     / | / / ____/
+   / /  / /  \__ \/ /|_/ /_____/  |/ / / __  
+ _/ /  / /  ___/ / /  / /_____/ /|  / /_/ /  
+/___/ /_/  /____/_/  /_/     /_/ |_/\____/   
+                                             
diff --git a/ct/itsm-ng.sh b/ct/itsm-ng.sh
new file mode 100644
index 000000000..81195c67d
--- /dev/null
+++ b/ct/itsm-ng.sh
@@ -0,0 +1,47 @@
+#!/usr/bin/env bash
+source <(curl -fsSL https://raw.githubusercontent.com/community-scripts/ProxmoxVE/main/misc/build.func)
+# Copyright (c) 2021-2025 community-scripts ORG
+# Author: Florianb63
+# License: MIT | https://github.com/community-scripts/ProxmoxVE/raw/main/LICENSE
+# Source: https://itsm-ng.com/
+
+APP="ITSM-NG"
+var_tags="${var_tags:-asset-management;foss}"
+var_cpu="${var_cpu:-2}"
+var_ram="${var_ram:-2048}"
+var_disk="${var_disk:-10}"
+var_os="${var_os:-debian}"
+var_version="${var_version:-12}"
+var_unprivileged="${var_unprivileged:-1}"
+
+header_info "$APP"
+variables
+color
+catch_errors
+
+function update_script() {
+  header_info
+  check_container_storage
+  check_container_resources
+
+  if [[ ! -f /etc/itsm-ng/config_db.php ]]; then
+    msg_error "No ${APP} Installation Found!"
+    exit 1
+  fi
+
+  msg_info "Updating ${APP} LXC"
+  $STD apt-get update
+  $STD apt-get -y upgrade
+  msg_ok "Updated Successfully"
+
+  exit
+}
+
+start
+build_container
+description
+
+msg_ok "Completed Successfully!\n"
+echo -e "${CREATING}${GN}${APP} setup has been successfully initialized!${CL}"
+echo -e "${INFO}${YW} Access it using the following URL:${CL}"
+echo -e "${TAB}${GATEWAY}${BGN}http://${IP}${CL}"
diff --git a/frontend/public/json/itsm-ng.json b/frontend/public/json/itsm-ng.json
new file mode 100644
index 000000000..c9b561c85
--- /dev/null
+++ b/frontend/public/json/itsm-ng.json
@@ -0,0 +1,35 @@
+{
+  "name": "ITSM-NG",
+  "slug": "itsm-ng",
+  "categories": [
+    25
+  ],
+  "date_created": "2025-06-20",
+  "type": "ct",
+  "updateable": true,
+  "privileged": false,
+  "interface_port": 80,
+  "documentation": "https://wiki.itsm-ng.org/en/home",
+  "website": "https://itsm-ng.com",
+  "logo": "https://cdn.jsdelivr.net/gh/selfhst/icons/svg/itsm-ng.svg",
+  "config_path": "/etc/itsm-ng",
+  "description": "ITSM-NG is a powerful, open-source IT Service Management (ITSM) solution designed for managing IT assets, software, licenses, and support processes in accordance with ITIL best practices. It offers integrated features for asset inventory, incident tracking, problem management, change requests, and service desk workflows.",
+  "install_methods": [
+    {
+      "type": "default",
+      "script": "ct/itsm-ng.sh",
+      "resources": {
+        "cpu": 2,
+        "ram": 2048,
+        "hdd": 10,
+        "os": "debian",
+        "version": "12"
+      }
+    }
+  ],
+  "default_credentials": {
+    "username": "itsm",
+    "password": "itsm"
+  },
+  "notes": []
+}
diff --git a/install/itsm-ng-install.sh b/install/itsm-ng-install.sh
new file mode 100644
index 000000000..4f9697e12
--- /dev/null
+++ b/install/itsm-ng-install.sh
@@ -0,0 +1,68 @@
+#!/usr/bin/env bash
+
+# Copyright (c) 2021-2025 community-scripts ORG
+# Author: Florianb63
+# License: MIT | https://github.com/community-scripts/ProxmoxVE/raw/main/LICENSE
+# Source: https://itsm-ng.com/
+
+source /dev/stdin <<<"$FUNCTIONS_FILE_PATH"
+color
+verb_ip6
+catch_errors
+setting_up_container
+network_check
+update_os
+
+setup_mariadb
+
+msg_info "Setting up database"
+DB_NAME=itsmng_db
+DB_USER=itsmng
+DB_PASS=$(openssl rand -base64 18 | tr -dc 'a-zA-Z0-9' | head -c13)
+mariadb-tzinfo-to-sql /usr/share/zoneinfo | mariadb mysql
+mariadb -u root -e "CREATE DATABASE $DB_NAME;"
+mariadb -u root -e "CREATE USER '$DB_USER'@'localhost' IDENTIFIED BY '$DB_PASS';"
+mariadb -u root -e "GRANT ALL PRIVILEGES ON $DB_NAME.* TO '$DB_USER'@'localhost';"
+mariadb -u root -e "GRANT SELECT ON \`mysql\`.\`time_zone_name\` TO '$DB_USER'@'localhost'; FLUSH PRIVILEGES;"
+{
+  echo "ITSM-NG Database Credentials"
+  echo "Database: $DB_NAME"
+  echo "Username: $DB_USER"
+  echo "Password: $DB_PASS"
+} >>~/itsmng_db.creds
+msg_ok "Set up database"
+
+msg_info "Setup ITSM-NG Repository"
+curl -fsSL http://deb.itsm-ng.org/pubkey.gpg | gpg --dearmor -o /etc/apt/trusted.gpg.d/itsm-ng-keyring.gpg
+echo "deb http://deb.itsm-ng.org/$(. /etc/os-release && echo "$ID")/ $(. /etc/os-release && echo "$VERSION_CODENAME") main" >/etc/apt/sources.list.d/itsm-ng.list
+$STD apt-get update
+msg_ok "Setup ITSM-NG Repository"
+
+msg_info "Installing ITSM-NG"
+$STD apt install -y itsm-ng
+cd /usr/share/itsm-ng
+$STD php bin/console db:install --db-name=$DB_NAME --db-user=$DB_USER --db-password=$DB_PASS --no-interaction
+$STD a2dissite 000-default.conf
+echo "* * * * * php /usr/share/itsm-ng/front/cron.php" | crontab -
+msg_ok "Installed ITSM-NG"
+
+msg_info "Configuring PHP"
+PHP_VERSION=$(ls /etc/php/ | grep -E '^[0-9]+\.[0-9]+$' | head -n 1)
+PHP_INI="/etc/php/$PHP_VERSION/apache2/php.ini"
+sed -i 's/^upload_max_filesize = .*/upload_max_filesize = 20M/' $PHP_INI
+sed -i 's/^post_max_size = .*/post_max_size = 20M/' $PHP_INI
+sed -i 's/^max_execution_time = .*/max_execution_time = 60/' $PHP_INI
+sed -i 's/^[;]*max_input_vars *=.*/max_input_vars = 5000/' "$PHP_INI"
+sed -i 's/^memory_limit = .*/memory_limit = 256M/' $PHP_INI
+sed -i 's/^;\?\s*session.cookie_httponly\s*=.*/session.cookie_httponly = On/' $PHP_INI
+systemctl restart apache2
+msg_ok "Configured PHP"
+
+motd_ssh
+customize
+
+msg_info "Cleaning up"
+rm -rf /usr/share/itsm-ng/install
+$STD apt-get -y autoremove
+$STD apt-get -y autoclean
+msg_ok "Cleaned"